Download Speed Test

Download speed is the rate at which data packets are transferred from the Internet to the user's computer. Most internet speed test online applications establish multiple simultaneous connections to make the final result more accurate.

Speed tests measure your current connection’s maximum speed—how fast your device can upload and download information—by accessing nearby test servers. The test mimics your online activity in a controlled setting by downloading sample files and recording speeds.

The reliability of an internet connection to send and receive data packets determines the stability of the connection. This is diagnosed by testing the ability of the connections to ping other sites and computers over the Internet. The connection is tested for packet loss, ping speed, and jitter and assigned “a grade”.

Tips to troubleshoot a slow connection:

It’s also important for your hardware (computer, router, modem, and cables) to be in good condition. If you’re still stuck trying to figure out the cause of your slow connection, try these handy tricks.

• If you’re connected via WiFi, turn it off and plug your computer directly into your modem

• If you’re testing from a laptop, check its power settings to ensure your network adapter is not in power save mode. Most laptops automatically switch to maximum performance mode upon connecting the power cable

• If you have a cable modem, check each end of the coaxial connection for looseness or damage—even a small amount of damage can throw your internet connection off

• Power cycle your computer, router, and modem. Disconnect each from power for thirty seconds before reconnecting.

These tests are a quick way to single out your Pilot internet performance as a variable in the overall quality of your connection. In other words, they can help you figure out if the issue is on the Pilot’s end or yours.

Speed tests won’t tell you your absolute internet speed, but they will give you a close approximation. Also, different tests highlight different aspects of your connection. Your speed test results should match what’s stated in your service plan. Perform the Download Speed Test.